Terms / ConditionsHere are the terms and conditions for our direct shop
Mp3:
We only sell complete releases as mp3 at 320 kbps quality
We do not sell separate tracks since we belive that our relases have been done to be enyoed completely from begining to end. We are not a ¨give me a hit kind of label¨. For this matter we offer very low prices compared to regular mp3 shops. If you are really interested to buy separate tracks then visit our mp3 distributors like beatport, itunes, juno download, etc
Payments:
via paypal
Shipping:
Our system uses default standard shipping, if you would like to have your products via express shipping like UPS or DHL please send as en email with your order and we will send you a quote for your specific needs.
Returns Policy:
After you have clicked "Confirm Order," your order begins to process and you cannot make any online changes to your order.
To cancel your order prior to shipment, you must contact customer service. Please note that most orders process quickly and can enter the shipping process within minutes. If your order has already entered the shipping process, it cannot be changed or canceled.
Cancellations:
Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:
• Item(s) not available.
• Difficulty in processing your payment information.
• Cannot ship to address provided.
• Duplicate order was placed.
• Cancelled due to a customer request.
If your order is cancelled, you will receive an important notice regarding your order via e-mail which will explain the reason for the cancellation. You will not be billed for any cancelled items. If you are interested in alternative products, please contact customer service by e-mail for a recommendation.
Damaged/Defective Items
If you receive a damaged or incorrect item, contact customer service no later than 5 business days of receipt. On a case by case basis, we will cover shipping charges up to a maximum of $12.00 upon our receipt of the defective or mis-delivered item which must be returned fully intact with the original packaging via common carrier that provides package tracking.
If there is extensive damage to the carton, refuse the order and contact customer service immediately. Please have your order number available when you contact customer service.
